There are 5 permission levels
[5] Owner - Absoulte control over the bot (Given to the paying client ONLY)[4] Administrator - Administrative powers such as setting activites[3] Moderator - Ability to block users[2] Supporter - Access to core Modmail support functions (Your support team)[1] Regular - Most basic interactions such as help and about (Your regular server members)
All commands are prefixed with
[#] to show the lowest permission level needed to use that commandUniversal Commands
- Universal
- Utility
- Plugins
[2] !contact - Create a thread with a specified member.[2] !logs - Get previous Modmail thread logs of a member.[2] !repair - Repair a thread broken by Discord.[2] !selfcontact - Creates a thread with yourself.[2] !snippet - Create pre-defined messages for use in threads.[3] !block - Block a user or role from using Modmail.[3] !blocked - Retrieve a list of blocked users.[3] !unblock - Unblock a user from using Modmail.[4] !disable - Disable partial or full Modmail thread functions.[4] !enable - Re-enables DM functionalities of Modmail.[4] !isenable - Check if the DM functionalities of Modmail is enabled.[5] !setup - Sets up a server for Modmail.Plugin Commands
Plugins are added and loaded by Minion Industries Staff. Below are commands for the most used plugins installed on Minion Industries ModMail Instances
Reaction Threads
This plugin generates a menu for members when opening a ticket
Staff AFK
Set hours of operation. This will notify users when they open a ticket inside or outside of the set hours.
Ticket Stats
Shows your support statistics such as opened tickets, how many were closed in the last 24 hours, and how many tickets were closed total.